☎️ Systems Hotline
Systems Hotline.
Your systems are built. But businesses don’t stay the same. In Hotline, when something comes up, you’ve still got me.
Your systems are built, workflows are running. Your business has a place for everything. But businesses don’t stay still.
New offers happen. You hire people. Processes evolve. An automation errors out. An app you use releases some awesome updates you want to take advantage of. Or you have an idea at 9:30 on a Tuesday and think, “…okay, how do I make this work?”
Systems Hotline is how we keep the momentum going.
Instead of needing another full retainer every time something comes up, you have ongoing access to someone who already knows your business and can help you keep your systems working as your business evolves.
How is this different from Total Systems Revamp or 1:1 Coaching?
In TSR and Coaching, we built your systems from the ground up.
Systems Hotline is where we maintain, improve, and expand.
It’s designed for businesses that already have a solid operational foundation but want continued support without the commitment of another full build or the wait in line for the next available spot.
What you might use Hotline for ⤵︎
Hotline isn't just for fixing things. It's for all of the little (and not-so-little) moments that happen after your systems are already in place.
Things like:
Sometimes it's a five-minute answer. Sometimes it's a quick fix.
Sometimes it's a conversation that saves you five hours of rebuilding something the hard way.
Why joining Hotline makes the biggest difference for you:
When something comes up, you won’t have to:
- ✕wait for my next opening
- ✕start a brand new project
- ✕fill someone else in on how your business works
- ✕cross your fingers and hope they build it the way you would
You just send me a Slack message, as always.
I’ll already know the context, your systems, and how you work—which means we can spend our time solving the problem instead of getting up to speed.
Hotline is for you if…
Your business is running well, but you know things will continue to evolve.
You like knowing you’ve got someone right there to bounce ideas off of or go to with questions.
You’d rather tweak and improve your systems as you grow than wait until they’re a mess again — or make sure the tweaks you're doing are done the right way so you don’t end up with an accidental major rebuild project on your hands.
You're done with the foundations of your systems, but still want the ease and peace of mind of a systems person on deck, just a message away — just like you’re used to.
What's included:
💬 Private Slack access
Your direct line to me. Ask questions, share what you're looking at, send a Loom — whatever helps you explain what's going on. Your whole team can be in there too, so anyone who touches your systems can reach out when they need to.
🎟️ Monthly Done-For-You Tickets
2 fix-it tickets per month (3 hours of done-for-you work total). Something needs fixing, updating, or tweaking — just send it over and I'll handle it. If it runs over, no problem! We either push it to next month or I finish it at your discounted member hourly rate and invoice separately.
☎️ Up to 60 Mins of Call Time per Month
When a Slack message isn't enough and we need to actually look at something together, we get on a call. Use it when you need it, leave it when you don't. Async more your style? No problem at all — calls are not required.
🏷️ Discount Rates on Deeper Work
If something turns into a bigger lift — a bigger build, a new integration, a dedicated deep dive — you get discounted rates on hourly DFY project work and 90-Minute DWY sessions as a member of Hotline.
Questions
The fine print.
How fast will I hear back?
You'll hear from me the same business day, even if it's just a quick “got it, I'm on it!” Small stuff is usually handled within 72 hours. Bigger things, like setting up new automations or anything that turns into hourly work, can take longer.
Do unused tickets or call time roll over?
No. Your tickets and call time reset each month.
What counts as a fix-it ticket?
Anything that needs fixing, updating, or tweaking. Your 2 tickets share 3 hours of done-for-you work each month. If one runs over, we either push it to next month or I finish it at your discounted member hourly rate and invoice separately.
Can my team use it too?
Yes. Your whole team can be in Slack, so anyone who touches your systems can reach out when they need to.
Your call time and tickets are shared across your whole team, not per person. You decide who on your team can send requests, and I'll take requests from anyone you add to Slack.
How do I cancel?
Just send me a message! On month-to-month, give me at least a week's notice before your next billing date and I'll take care of canceling it for you. If it's less than a week out, I'll still cancel it, I just can't promise it'll happen before that next charge goes through. Either way, you keep your access through the end of your last billing period. No hard feelings, ever.
On the 6-month plan, there's no early cancellation. About 30 days before your 6 months are up, I'll check in to see if you'd like to keep going, either with another 6 months or month to month at the month-to-month rate.
Investment
Month-to-month
$647/mo
No minimum commitment, stay as long as you want.
6 months
$597/mo
Commit to 6 months and lock in a lower rate.
$3,582 total
Ready to enroll?
Click here to send me a quick email or message me in Slack to let me know you’d like to transition into hotline at the end of your current services — I’ll get you set up from there!
Have questions? No problem. Shoot me an email or message in Slack and we’ll talk through them.