☎️ Systems Hotline
Systems Hotline.
A Systems Pro on deck for questions, quick fixes, and done-for-you support without the big retainer commitment.
You've got little tech things that keep coming up... and you're over Googling it, posting questions about it, losing hours to stuff that should take twenty minutes. 🥴
But… you also don't need someone to rebuild everything.
You just want to be able to ask someone who actually knows their stuff (and your stuff) — and get a real answer fast.
The problem is, access to that kind of person usually means a full project or retainer… and that's overkill for what you need.
So you keep dealing with the issues on your own… wishing somehow it would just fall off your plate on its own 🫠
But that's where Systems Hotline comes in.
Quick, easy, light touch support from someone who knows their sh*t… without the commitment (or cost) of a huge project or retainer.
Something pops up? Send a quick message or book a quick call, and done.
Your Systems Pro, on deck. 👩🏼🔧
What you might use Hotline for ⤵︎
Hotline isn't just for fixing things. It's for all of the little (and not-so-little) moments that happen after your systems are already in place.
Things like:
Sometimes it's a five-minute answer. Sometimes it's a quick fix.
Sometimes it's a conversation that saves you five hours of rebuilding something the hard way.
This is for you if…
You had something built (by me or someone else) and now you just want a tech person available for the occasional fix or question without spinning up a whole new project. No new agreement, no waiting in line. Just message me. 📲
You're setting up your own systems and want someone to make sure you're doing it the right way before you build everything on a shaky foundation. A sounding board who can also jump in and handle it for you when you need it.
You're a VA or OBM building systems for clients and want someone to gut-check your work and make sure you're giving them the best possible setup. Someone who's done this a lot, available when you need them.
You're not techy, and you don't want to be… you just want to know there's someone you can message when something errors out or stops working. You don't need a full revamp. You just need someone to call. ☎️
What's included:
💬 Private Slack access
Your direct line to me. Ask questions, share what you're looking at, send a Loom — whatever helps you explain what's going on. Your whole team can be in there too, so anyone who touches your systems can reach out when they need to.
🎟️ Monthly Done-For-You Tickets
2 fix-it tickets per month (3 hours of done-for-you work total). Something needs fixing, updating, or tweaking — just send it over and I'll handle it. If it runs over, no problem! We either push it to next month or I finish it at your discounted member hourly rate and invoice separately.
☎️ Up to 60 Mins of Call Time per Month
When a Slack message isn't enough and we need to actually look at something together, we get on a call. Use it when you need it, leave it when you don't. Async more your style? No problem at all — calls are not required.
🏷️ Discount Rates on Deeper Work
If something turns into a bigger lift — a full build, a new integration, a dedicated deep dive — you get discounted rates on hourly DFY project work and 90-Minute DWY sessions as a member.
How it works
From application to on deck.
Apply
Tell me about your business and the systems you've got going on.
I review it
I'll email you back. Usually that's a "you're good to go, can't wait to support you," with the option to book a call if you want to talk more first. If I have questions, I'll send those over with a call link.
Get set up
You'll fill out a quick intake form and get instructions for securely sharing logins to the apps I'll be supporting you in.
You're on the hotline
Your access starts. Jump right into Slack, or book a call to kick things off with your monthly call time.
You'll hear from me, even if it's just a quick “got it, I'm on it!”
Small stuff gets handled. Bigger things, like setting up new automations or work that goes into hourly, can take longer.
☎️ Hotline is not the right fit if…
✕You've never set up any systems and have no idea where to start — you'd get a lot more out of a 90-Minute Session first to figure out what you actually need before having someone on deck to support it.
✕You need someone in your systems frequently — maintaining, updating, keeping everything running on an ongoing basis. That level of hands-on support is what a retainer is for. Reach out here and we can talk through what that looks like.
✕You're looking for unlimited access, same-day turnarounds, or a high volume of task work each month — this offer has built-in limits on purpose, and it works best for people who need support here and there, not around the clock.
Investment
6 months
$597/mo
Commit to 6 months and lock in a lower rate.
$3,582 total
get on the hotline →Questions
The fine print.
How fast will I hear back?
You'll hear from me the same business day, even if it's just a quick “got it, I'm on it!” Small stuff is usually handled within 72 hours. Bigger things, like setting up new automations or anything that turns into hourly work, can take longer.
Do unused tickets or call time roll over?
No. Your tickets and call time reset each month.
What counts as a fix-it ticket?
Anything that needs fixing, updating, or tweaking. Your 2 tickets share 3 hours of done-for-you work each month. If one runs over, we either push it to next month or I finish it at your discounted member hourly rate and invoice separately.
What apps do you support?
Just about any of them. If it's something really niche, I might need a quick walkthrough of what you've got going on first.
Can my team use it too?
Yes. Your whole team can be in Slack, so anyone who touches your systems can reach out when they need to.
Your call time and tickets are shared across your whole team, not per person. You decide who on your team can send requests, and I'll take requests from anyone you add to Slack.
How do I cancel?
Just send me a message! On month-to-month, give me at least a week's notice before your next billing date and I'll take care of canceling it for you. If it's less than a week out, I'll still cancel it, I just can't promise it'll happen before that next charge goes through. Either way, you keep your access through the end of your last billing period. No hard feelings, ever.
On the 6-month plan, there's no early cancellation. About 30 days before your 6 months are up, I'll check in to see if you'd like to keep going, either with another 6 months or month to month at the month-to-month rate.